# Deposit

The Deposit tab contains a table with all deposit transactions for the selected project.

<details>

<summary>Table columns</summary>

Each row contains the following information:

* **Project** — the project within which the transaction was carried out.
* **Payment system** — the payment system that was used for the transaction.
* **Currency** — transaction currency.
* **Amount** — transaction amount before commission is applied.
* **Amount after commission** — transaction amount after commission deduction (final amount)
* **Custom user id** — internal unique user identifier.
* **Custom transaction id** — internal unique transaction identifier.
* **Status** — current transaction status.
* **Created at** — date and time of transaction creation.
* **Updated at** — date and time of transaction last update.
* **Activated at** — date and time of deposit activation.
* **Order id** — internal unique order identifier.
* **Data User** — data received in the request.
* **Transaction ID** — unique transaction identifier.
* **Id wallet** — internal unique wallet identifier.
* **Subproject** —the subproject within which the transaction was carried out.
* **Actions** — available actions (e.g., copy row).

</details>

> To switch between projects, click your username in the top-right corner, then select the desired project from the dropdown list.

<details>

<summary>Transaction Statuses and Processing Rules</summary>

* **Success** – final status, transaction completed successfully
* **Rejected** – final status, transaction was declined
* Rejected fraud - final status, commited fraud
* Rejected refund - final status, declined refund
* **Failed** – final status, transaction was not completed
* **Pending** – *not* a final status, transaction is still being processed

**Processing rules:**

* A callback is sent only when the transaction reaches a final status: *Success, Rejected (including fraud and refund), Failed*.
* A transaction may remain in Pending for up to 24 hours.
* If payment is not received within this time, the transaction will automatically switch to Failed 24 hours after creation.

</details>

### Available actions

**View and search deposits**\
Browse all deposit orders in the project or find specific ones by applying filters.

**Create a lost transaction request**\
You can create a *Lost transaction* request directly from this table in two ways:

* *Option 1:*
  1. Select the required order (no more than one) by checking the box in the left column.
  2. A **Send to Lost transactions button** will appear above the table. Click it.\
     ![](https://1432121155-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4GiUD4nehhLIWqxaI99h%2Fuploads%2FEe2T8b6NKXTdzQJy0vXu%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-09-05%20%D0%B2%2013.42.07.png?alt=media\&token=77561abd-1287-4700-8e45-8a82182df281)
  3. Fill in the form and click **Create issue**.\
     ![](https://1432121155-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4GiUD4nehhLIWqxaI99h%2Fuploads%2FuBt7L8CaE9OllMJMDyMZ%2FGroup%207.png?alt=media\&token=a92919a0-bf15-478c-a45e-060a0fb31ebb)
  4. The order will appear in the *Lost transaction* table.<br>
* *Option 2:*
  1. In the row with the required order, click the ⋮ (three vertical dots) icon in the Actions column.
  2. From the menu, select **Send to Lost transactions**.\
     ![](https://1432121155-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4GiUD4nehhLIWqxaI99h%2Fuploads%2F6aumKgaxcZiSQe3vfC9k%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-09-05%20%D0%B2%2013.57.09.png?alt=media\&token=093e1042-3046-4e7b-a518-06c130404534)
  3. Fill in the form and click **Create issue**.
  4. The order will appear in the *Lost transaction* table.

**Export data**\
Data export to `.xlsx` format is available in this table.\
Follow the [standard export instructions](https://app.gitbook.com/o/LNbZs3dNMDs1xm16Y9hk/s/4GiUD4nehhLIWqxaI99h/dashboard/interface/transactions#export-data).